There are 8 concierges, in two teams of two, who work either a day shift or a night shift with 7 am and 7 pm the change over times.. Currently there are always two staff present on duty to ensure that the front door is always manned in the event that one of the staff is required to leave the desk to solve issues elsewhere in the building. This gives the building an extra level of security not seen in most comparable flats who often only employ only one night porter.
During the day the Conciege staff are engaged in a range of concierge services whilst at night their focus is on building security.
Their Concierge services include arranging laundry and dry cleaning, rubbish collection a list of taxi numbers and details of reliable contractors that the management company can recommend to residents interested in undertaking works in their apartment